Shipping Policy

Effective Date: June 22, 2025

At Katherine Stratton Miller, we take great care in packaging and shipping each order to ensure it arrives in beautiful condition.

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Shipping Locations
We currently ship within the United States. For international shipping inquiries, please contact us directly at info@katherinesmiller.com.

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Processing Times

• All in-stock items ship within 3–5 business days of your order.

• During new launches or holidays, please allow for slight delays as we process a higher volume of orders.

• Made-to-order or custom items will ship according to the timeline noted on the product page.

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Shipping Methods & Rates

• We ship via USPS, UPS, or FedEx, depending on the size and destination of your order.

• Shipping costs are calculated at checkout and vary based on weight and location.
  

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Tracking Your Order
Once your order ships, you’ll receive a confirmation email with a tracking number. You can check the status of your shipment anytime.

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Delivery Issues
We are not responsible for shipping delays caused by carriers, weather, or incorrect addresses entered at checkout.
If your package is marked “Delivered” but you haven’t received it, please contact your local carrier first.

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Returns & Exchanges
Please refer to our Return Policy for details about returns, exchanges, or damaged items.

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Questions?
For any shipping-related questions or special requests, feel free to reach out:
info@katherinesmiller.com